Customer Satisfaction Department

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• Customer data management — (CDM) is a term used to describe the way in which businesses keep track of their customer information and survey their customer base in order to obtain feedback. CDM embraces a range of software or cloud computing applications designed to give… …   Wikipedia

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• satisfaction — sat|is|fac|tion [ ,sætıs fækʃən ] noun * 1. ) uncount the feeling of pleasure that you get when you achieve or obtain something you want: satisfaction from: I get a lot of satisfaction from working in the garden. satisfaction with: He expressed… …   Usage of the words and phrases in modern English

• satisfaction — sat|is|fac|tion W3S3 [ˌsætısˈfækʃən] n 1.) [U and C] a feeling of happiness or pleasure because you have achieved something or got what you wanted ≠ ↑dissatisfaction ▪ She got great satisfaction from helping people to learn. ▪ a task which… …   Dictionary of contemporary English

• Customer lifetime value — Contents 1 Definition of Customer Lifetime Value 2 Calculation in customer retention cases 3 Uses and Advantages of CLV 4 References …   Wikipedia

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• satisfaction — noun 1 (C, U) a feeling of happiness or pleasure because you have achieved something or got what you wanted: She got great satisfaction from helping people learn. | a sigh of deep satisfaction | job satisfaction (=enjoyment of your job) opposite… …   Longman dictionary of contemporary English

• Customer Integrated System — A Customer Integrated System (CIS) is an extension or hybrid of the Transaction Processing System (TPS) that places technology in the hands of the customer and allows them to process their own transactions (Hagg et al., 2006).To both the customer …   Wikipedia

• Customer relationship management — (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes principally sales activities, but… …   Wikipedia

• Internal customer — is a technical term used in management science.If one department, individual or process within an organization supplies another such within the same organization with goods, information or services then the latter is described as the internal… …   Wikipedia

• Computer user satisfaction — (and closely related concepts such as System Satisfaction, User Satisfaction, Computer System Satisfaction, End User Computing Satisfaction) is the attitude of a user to the computer system (s)he employs in the context of his/her work… …   Wikipedia